Jobber was founded in 2011 and has grown to become one of the leading field service software platforms. The company is based in Edmonton, Canada and focuses exclusively on providing software for home service businesses across various industries.
Launch27 was developed specifically for cleaning businesses and maid services. The company emphasizes that their software was "built by a business owner, for business owners," giving them insight into the needs of small service companies.
Both Jobber and Launch27 offer features for managing service businesses, but with some differences in their capabilities:
While there is significant overlap, Jobber offers more general-purpose features for various home service industries, while Launch27 focuses more deeply on the specific needs of cleaning businesses.
Jobber is known for its clean, intuitive interface. Users frequently praise its ease of use, especially for field teams using the mobile app. The desktop interface uses a modern design with clear navigation. New users can typically get up and running quickly with minimal training required.
Launch27 aims for simplicity in its interface design, focusing on the core needs of cleaning businesses. The software uses a straightforward layout that is easy to navigate. Some users report that certain functions can be hard to find at first, but overall the learning curve is not steep.
Jobber offers three pricing tiers:
All plans include unlimited customers and invoicing. Higher tiers add features like online booking, expense tracking, and QuickBooks sync.
Launch27 offers three pricing tiers:
Launch27 offers a 15% discount on annual plans. The main differences between tiers are the number of bookings allowed and access to certain advanced features.
Jobber caters to a wide range of home service businesses, including:
It's well-suited for businesses with 1-30 employees, though larger organizations can be accommodated.
Launch27 is specifically designed for:
It's particularly well-suited for small to medium-sized cleaning businesses looking for a specialized solution.
Jobber offers a robust mobile app for iOS and Android. Key features include:
The app works offline, syncing data when a connection is restored.
Launch27 also offers mobile apps for iOS and Android. The apps allow users to:
While functional, some users report that the Launch27 mobile experience is not as robust as Jobber's offering.
Jobber offers integrations with several popular business tools, including:
These integrations allow for seamless data flow between Jobber and other key business systems.
Launch27's integration options include:
While Launch27 does offer some key integrations, its ecosystem is not as extensive as Jobber's.
Jobber is known for its excellent customer support. They offer:
Users frequently cite Jobber's responsive and helpful support team as a key advantage.
Launch27 provides customer support through email and live chat during business hours. They also offer an online help center with articles and guides. While generally responsive, their support resources are not as extensive as Jobber's.
Some key differentiators for Jobber include:
Launch27's unique features include:
Jobber has a large number of user reviews across various platforms. On Software Advice, it has a rating of 4.6 out of 5 stars based on over 1,300 reviews.
Pros frequently mentioned by users include:
Cons include:
Launch27 has fewer public reviews available compared to Jobber. On their website, they showcase several positive testimonials from users praising the software's effectiveness for cleaning businesses.
Pros mentioned by users include:
Cons include:
Both Jobber and Launch27 offer valuable tools for managing service businesses, but they cater to slightly different needs:
Jobber may be the better choice if:
Launch27 might be the better fit if:
Ultimately, the best choice will depend on your specific business needs, size, budget, and growth plans. It's recommended to take advantage of free trials or demos of both platforms to get a hands-on feel for which one aligns best with your workflows and requirements.
Remember that implementing any new software requires careful planning and change management. Whichever platform you choose, be prepared to invest time in training and setup to fully leverage its capabilities and improve your field service management processes.
Sources: [1] https://getjobber.com/features/ [2] https://tekpon.com/software/jobber/pricing/ [3] https://www3.technologyevaluation.com/solutions/54183/jobber [4] https://www.itqlick.com/compare/launch27/jobber [5] https://www.forbes.com/advisor/business/jobber-pricing/ [6] https://getjobber.com/comparison/jobber-vs-launch27/ [7] https://www.launch27.com/software-features/ [8] https://www.forbes.com/advisor/business/software/jobber-review/